We offer different levels of personalization to suit your needs & budgets.
I - D I X I T
REVIEW CAPTURING
ANALYSIS
REVIEW ANSWERING
FLAGGING OF REVIEWS NEEDING SPECIFIC ATTENTION
ANSWER POSTING
SILVER
Let us help you
Automated
Overview of the mood of all the reviews received, tops & flops, review languages used (global & per outlet)
Our intelligent platform proposes unique answers based on the review content, in sync with your communication style. Possibility to send a specific review to a redactor if you need help!
No
Automated after approval
PLATINUM
Let us handle everything
Automated
Overview of the mood of all the reviews received, tops & flops, review languages used (global & per outlet)
Our redactors write a unique & personalized answer to all your reviews in sync with your communication guidelines and taking into account your USP’s. In all languages. 24/7.
Yes
Automated after approval, approval can be organized at entity level