We offer different levels of personalization to suit your needs & budgets.
review capturing
analysis
review answers
posting of the answers
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PLATINUM
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Automated
Overview of the mood of all the reviews received, tops & flops, review languages used (global & per outlet)
Our intelligent platform proposes unique answers based on the review content, in sync with your communication style. Possibility to send a specific review to a redactor if you need help!
Automated after approval
Automated
Overview of the mood of all the reviews received, tops & flops, review languages used (global & per outlet)
Our redactors write a unique & personalized answer to all your reviews in sync with your communication guidelines and taking into account your USP’s. In all languages. 24/7. Flagging of reviews needing specific attention.
Automated after approval, approval can be organized at entity level