We offer different levels of personalization to suit your needs & budgets. From silver to platinum & anything in between!
review capturing
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PLATINUM
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Automated review capturing
Automated review capturing
analysis
Overview of the mood of all the reviews received, tops & flops, review languages used (global & per outlet)
Overview of the mood of all the reviews received, tops & flops, review languages used (global & per outlet)
review answers
Our intelligent platform proposes unique answers based on the review content, in sync with your communication style. Possibility to send a specific review to a redactor if you need help!
Our redactors write a unique & personalized answer to all your reviews in sync with your communication guidelines and taking into account your USP’s. In all languages. 24/7. Flagging of reviews needing specific attention.
posting of the answers
Automated posting of the answers after approval
Automated posting of the answers after approval, approval can be organized at entity level